Wake Industrial can supply you with the appropriate industrial automation product which will fit your specific need. Concerning the condition of your product, you have choices between: Factory New, New Factory Surplus, Refurbished, and Used. Solving your product needs and meeting your expectation of product quality is a cornerstone for Wake Industrial. Customer service is and will continue to be our number one priority. Like our 1 year warranty on ALL products, we can guarantee a better customer service experience than any other company within our industry. Please give us a call to see how we may help your business.
Frequently Asked Questions
We are located in Cary, North Carolina. This is an area located just outside of Raleigh, North Carolina(state capital). We do the majority of our shipping from this location but have associate locations throughout the United States.
We will ship to any domestic or international location, excluding areas under U.S. embargo.
We carry factory new, new factory surplus, refurbished, and used items. Condition is dependent to the availability and stocking levels of an item.
Yes, we do! We stock many obsolete and hard to find products. Call us for stock and pricing options.
Yes, we have same day shipping options. These options normally involve receiving payment for the order before 2:30pm EST. Special acceptations may be made based on shipping circumstances and an additional rush fee.
Our business hours are 8 a.m. to 5 p.m. EST Monday through Friday. We do, however, take calls and respond to RFQ's after hours(including the weekend).
All major credits cards are accepted including Visa, Mastercard, Discover, American Express, and personal checks for North American transactions. International purchases require a wire transfer of funds.
FedEx is our carrier of choice for all domestic shipments. They give us the best available shipping discounts and service options. Our select carrier for international transactions is DHL. However, we have logistic shipping accounts with all major carriers.
Rush Repairs are typically 4-6 days with additional rush fees included. An average repair time is 1-2 weeks. Repair times vary depending on the part and the specific issue/replacement parts necessary to fully repair your part.
In the event that you do have an issue with your order, our customer service will respond immediately. Your problem will be resolved with a quick phone call.
The fastest shipping options available are UPS Next Day Air Red Early AM(by 8:30am) and Fedex Priority Overnight. We are able pre-pay and add shipping charges to your bill or use a company account number.
Wake Industrial is a registered A+ business according to the Better Business Bureau. We are also a certified and verified US Government Sales Entity and Federal Contractor. Our DUNS Number and Cage Code can be found on our About Us page. Google rates us as a 5/5 Company and promotes our 5/5 star business reviews.
Yes, of course! We can either pre-pay and add shipping charges or use your own company account.
1620 Old Apex Road
Cary, NC 27513